The Case Manager

I gave my consent for something while meeting with my case manager and I won’t ever again: to whom and for what I’ll never know. But if you are an office person you will want to know what happened; or more importantly, how to get someone’s consent similarly.

I was in a one-on-one with my case manager. It was my time to talk with him. We were talking. The desk phone rang and I said, “You can get that.” He answered the phone and spoke briefly about a form being filed after which we resumed our conversation.

I was uncomfortable with the interruption. Later, I realized that I had given my consent for something. If nothing else, I felt cheated out of my one-on-one time. I won’t ever give my consent to that kind of interruption again. I remembered that as one stunt a person could pull off if they wanted permission of some kind from someone they meet in the office. But my advice is to foster an open and honest relationship with your constituency.